What Is the Best Car Insurance Company 2023?
We studied rate data as well as feedback from consumers to find the best vehicle insurance companies, paying particular attention to customer service, claims management, customer loyalty, and policy renewal. In addition, we asked survey respondents if they would suggest their current insurer to a driver looking for new coverage.
If you are looking for auto insurance, this list might assist you in comparing insurers based on the aspects that are most important to you. Though USAA and State Farm lead the pack, one of the other eight firms in our assessment may be a better option for you. As a result, before purchasing or renewing your coverage, compare many insurers and their rates.
Top 10 Rated Car Insurance Companies
SNo. Company Rating Average Annual Rate Details
| 1 | USAA | 4.3 of 5 | $1,000 | Get Quotes |
| 2 | State Farm | 4.2 of 5 | $1,267 | Get Quotes |
| 3 | Farmers | 4.1 of 5 | $1,917 | Get Quotes |
| 4 | Nationwide | 4.1 of 5 | $1,327 | Get Quotes |
| 5 | Geico | 4.1 of 5 | $1,148 | Get Quotes |
| 6 | Allstate | 4.0 of 5 | $2,047 | Get Quotes |
| 7 | Travelers | 4.0 of 5 | $1,371 | Get Quotes |
| 8 | Progressive | 3.9 of 5 | $1,533 | Get Quotes |
| 9 | AAA | 3.9 of 5 | $2,409 | Get Quotes |
| 10 | American Family | 3.7 of 5 | $1,371 | Get Quotes |
1. USAA
In our ratings, USAA is the finest insurance business. According to our 2022 poll, USAA customers are the most satisfied, and they are the most willing to renew their insurance and refer USAA to other drivers. In addition, USAA had the lowest rates in our survey, outperforming the national average by 35%.
USAA insurance products, such as auto, homeowners, and renters coverage, are solely available to service personnel. As a result, not all drivers will be qualified for coverage from this company.
2. State Farm
State Farm ranks second in our ranking, with above-average scores in all of our sub-ratings, including Claims Handling and Customer Loyalty. It also performed well in our ranking of the Cheapest Car Insurance Companies in 2022. Its average premiums for drivers with less-than-perfect driving records were the lowest in our assessment for individuals who couldn’t secure coverage with USAA.
3. Farmers
Farmers tie for the third position in our ranking and top spots in many of our sub ratings. It is ranked first in Claims Handling and second in Customer Service and Customer Loyalty. Farmers lose points in our assessment compared to other insurers for Most Likely to be Renewed, where its score of 4.0 is lower than the category average of 4.2. It also has one of the highest average annual rates among the companies in our ratings.
4. Nationwide
Since our 2022 review, Nationwide has risen two spots to tie for third place. Nationwide ranks second in our Customer Loyalty and Most Likely to be Recommended sub ratings, and ranks above average in all other subrating categories. Nationwide also has lower-than-average rates for some drivers, particularly those with a clean driving record or bad credit.
5. Geico
Geico is tied for third place in our ranking of the Best Car Insurance Companies of 2022, with average scores in a variety of categories like as Claims Handling, Customer Service, and Customer Loyalty. It also comes second on our list of the Cheapest Car Insurance Companies in 2022, with some of the most reasonable average rates for young and senior drivers, as well as those with bad credit.
6. Allstate
Allstate has moved up three spots to equal for sixth place in this year’s Best Car Insurance Companies assessment, and it is also ranked fourth in our Most Likely To Be Recommended subrating, despite receiving slightly below-average scores in most of our other subrating categories. Its rates are among the highest in our survey, but Allstate may offer a competitive rate for some drivers, such as those with a speeding ticket on their record.
7. Travelers
This year, Travelers climbed two spots to tie for sixth place. Travelers’ customer service score is lower than that of seven other insurers in our analysis, but it ranks first in our Claims Handling subrating category and third in Most Likely to Be Renewed. Travelers also has an above-average policy renewal score and rates that are typically cheaper than the national average.
8. Progressive
Customers are generally pleased with the ease with which they may open a policy, but Progressive ranks last in our Best for Customer Loyalty category and has below-average scores in every other subrating in our study. Customers of Progressive are also less inclined to renew their policies or suggest the insurer to other drivers. Individuals with a DUI, on the other hand, may be able to save money with Progressive. It has some of the lowest rates for those drivers in our analysis.
9. AAA
AAA is new to our Best Car Insurance Companies ranking, and it is tied for eighth place with Progressive. It scored below average in every category we looked at. It does, however, rank sixth in our Most Likely to be Renewed subrating, ahead of Allstate, Farmers, Progressive, and American Family. AAA also has the highest average premiums in our survey, but drivers considering AAA should seek a quote to see if their particular rate is more reasonable.
10. American Family
This year, American Family fell four spots to No. 10 in our rankings. It receives the lowest scores in the majority of subrating categories, with the exception of Progressive, which has a slightly higher score in our Best for Customer Loyalty category. Despite low credit scores, American Family does offer reasonable rates for some drivers, particularly teen drivers, those with weak credit, and those with a DUI or accident on their record.
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